We go the extra mile for our customers!Posted August 23, 2016
We’re very proud to of our team, especially when we get praise like this from one of our favourite customers, Beck & Pollitzer
We really had no problem pulling out all the stops to get their order to them on Friday afternoon, even though their client had said it was impossible!
Here’s what Beck’s Project Engineer, Guy Hadfield had to say…
“I would like to take the time to thank you and your Team for the last minute support you provided on Friday evening, (including your delivery drivers) as they also follow the same positive “can do- will do” attitude.
The request: to deliver the following to the centre of Birmingham – 3 x cherry pickers, 6 x scissors, 10 harnesses, 1 x 17 mtr Telehandlers and 1 x 10 kva Transformer within 2 hrs.
I cannot think of many companies that would rise to the challenge with such a positive “can do” approach especially given it was 3pm on a Friday evening.
It’s worth mentioning that my client told me “getting the quantities of equipment before Monday would be impossible” It put a smile on my face when your drivers arrived with a full compliment of access equipment within the hour. The job has since been completed and we have a very happy customer.
Once again please extend my thanks to your Company”.
Here at Mainline, we really do go the extra mile!